Client Testimonials

What EMS Leaders Are Saying About ARS

Trusted by EMS Agencies Nationwide

At ARS, we don’t just provide billing services—we build partnerships that drive meaningful results. From seamless onboarding to measurable revenue improvements, our clients count on us for support, insight, and strategy that elevate their operations. Here’s what they’re saying:

Pocono Mountain Regional EMS

“Since partnering with ARS, we’ve experienced a remarkable 28% year-over-year increase in volume-adjusted net revenue.”
This isn’t by chance—it’s the result of ARS’s consultative approach and their deep understanding of EMS billing dynamics.

At Pocono Mountain Regional EMS, delivering high-quality, life-saving services across our 275-square-mile service area depends on operational partners who are as committed to excellence as we are. ARS has proven to be one of those invaluable partners.

What sets ARS apart is their truly unmatched customer service. Unlike other vendors where you submit a support ticket and hope for a response in the next few days, ARS gives you direct, reliable access to your account representative. When questions arise, or if guidance is needed on revenue cycle strategy, their team is always just a phone call or email away—ready with thoughtful, actionable solutions.

They don’t just process claims; they proactively work with us to optimize billing practices, navigate payor complexities, and identify areas for improvement. Their insight has had a measurable impact on our financial health, helping to ensure we can continue to serve our communities effectively.

Austin Schrader
Chief Operating Officer
Pocono Mountain Regional EMS

Cetronia Ambulance Corps

“We moved from 3+ weeks behind to same-day billing. Our cash flow improved dramatically, as did our collections.”
The ARS team is knowledgeable, professional, responsive, and proactive. We have a true partnership with their leadership team.

We outsourced our billing to ARS nearly five years ago, and it was an incredible decision! The transition was seamless, and we saw an immediate transformation—from backlogged claims to same-day billing.

Our cash flow improved dramatically, and collections followed suit. The ARS team consistently delivers expert support, communicates clearly, and helps us stay ahead of potential issues. They’ve added real value to our operations.

Amy Ninos
Chief Financial Officer
Cetronia Ambulance Corps

See What a True Partner Can Do

When you work with ARS, you’re not just getting a billing vendor—you’re gaining a strategic ally. Let’s talk about how we can help your agency improve reimbursement, streamline workflows, and feel confident in every claim you submit.