Compliance
At ARS, compliance is woven into every aspect of our operations and is one of our top priorities. We maintain a robust compliance program that not only meets but often exceeds the recommendations of the United States Office of Inspector General (OIG). Our clients can rest assured knowing that we uphold the highest standards in generating claims for state and federal entitlement programs, as well as for commercial carriers.
Our commitment to compliance starts at the highest level, with our President and CEO, who is a Certified Ambulance Compliance Officer (CACO). We also employ a dedicated Compliance and Privacy Officer, Mr. Joseph Moran, who oversees all facets of our compliance program. Joe, a practicing paramedic, chairs the compliance committee, which reviews our practices, makes recommendations, conducts routine audits, and coordinates ongoing education for our staff, ensuring adherence to our compliance plan. The committee includes the President and CEO, Compliance Officer, senior management, coding staff, and rotating billing staff, promoting transparency, objectivity, and inclusivity.
Key components of our compliance plan include:
Written Standards and Policies: Development and distribution of clear standards of conduct, along with policies and procedures that reinforce our commitment to compliance.
Leadership Commitment: Our President and CEO also serves on the Compliance Comittee, fostering a top-down approach to compliance.
Education and Training: Regular and effective training programs for all employees to ensure understanding and adherence to compliance protocols.
Responsive Procedures: Established protocols for addressing improper activities and enforcing disciplinary measures when necessary.
Audits and Risk Evaluations: Ongoing monitoring of compliance through audits and risk assessments.
Problem Resolution: Investigation and remediation of identified systemic issues.
In addition to our compliance framework, we offer significant support to our clients through comprehensive Patient Care Report (PCR) documentation training. Our President, a Nationally Registered Paramedic (NRP) with over 40 years of experience in EMS, remains active in the field on a part-time basis, ensuring our training is grounded in real-world practice.